Clear terms, honest practices, and your rights as a client or visitor. No fine print buried in legalese.
Tidecount Financial Services is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
Tidecount Financial Services is a bookkeeping and financial services business based in Jacksonville, Florida. We can be reached at hello@tidecount.com.
We collect information you provide directly to us, including:
We may also collect limited technical data when you visit our website, such as browser type, pages visited, and referring URLs. This is used solely for website improvement purposes.
We use the information we collect to:
Tidecount Financial Services does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
We take the security of your financial information seriously. We use industry-standard tools and practices to protect your data, including secure cloud storage and encrypted communication channels. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
We retain your information for as long as necessary to provide our services and comply with legal obligations. Upon termination of services, we will deliver a final copy of your records and remove our access to your accounts within ten (10) business days.
You have the right to:
To exercise any of these rights, contact us at hello@tidecount.com.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Tidecount Financial Services at hello@tidecount.com with any questions or concerns regarding this Privacy Policy.
These Terms and Conditions govern your use of the Tidecount Financial Services website and the services we provide. By accessing our website or engaging our services, you agree to these terms.
Tidecount Financial Services provides bookkeeping, financial reporting, catch-up bookkeeping, tax return preparation, and related financial services to small businesses and individuals. Specific services are outlined in your signed service agreement.
Tidecount Financial Services is not a licensed CPA firm, law firm, or registered investment advisor. Nothing on this website or in our communications constitutes legal, tax strategy, or investment advice.
All ongoing services require a signed Quarterly Bookkeeping Services Agreement. Services commence on the first of the month following execution of the agreement. The terms of the signed agreement govern the relationship between Tidecount Financial Services and the client.
Either party may cancel services with thirty (30) days written notice to hello@tidecount.com. Cancellation does not entitle the client to a refund of fees already paid for the current billing period. If a client cancels mid-quarter, remaining fees for that quarter are due in full unless Tidecount Financial Services is unable to perform services.
Clients are responsible for providing accurate, complete, and timely financial records and information. Tidecount Financial Services is not liable for errors or delays resulting from incomplete or inaccurate information provided by the client.
Tidecount Financial Services' total liability for any claim shall not exceed the total fees paid by the client in the three (3) months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages of any kind.
All content on this website, including text, graphics, logos, and design elements, is the property of Tidecount Financial Services and may not be reproduced, distributed, or used without written permission.
You agree to use this website only for lawful purposes. You may not use this site to transmit harmful, offensive, or unlawful content. We reserve the right to restrict access to any user at our discretion.
Tidecount Financial Services operates Monday through Friday, 7:00 AM to 3:30 PM Eastern Time. Messages received outside of business hours will be addressed on the next available business day. After-hours emergency assistance is available at a rate of $97 per hour, subject to availability, and must be requested via email to hello@tidecount.com.
Any dispute arising out of or relating to these Terms or our services shall be resolved through binding arbitration in Duval County, Florida under the rules of the American Arbitration Association. Both parties waive the right to a jury trial or class action. The arbitrator's decision is final and binding.
These Terms are governed by the laws of the State of Florida. Matters not subject to arbitration shall be resolved in the appropriate courts of Duval County, Florida.
We reserve the right to update these Terms at any time. Continued use of our website or services after changes constitutes acceptance of the updated Terms.
Contact Tidecount Financial Services at hello@tidecount.com with any questions regarding these Terms and Conditions.
This Cookie Policy explains how Tidecount Financial Services uses cookies and similar technologies on our website.
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with their content.
Tidecount Financial Services uses a minimal number of cookies. We do not use cookies for advertising or tracking purposes. The cookies we may use include:
Some third-party tools embedded on our site, such as scheduling or form tools, may set their own cookies. These are governed by the respective third party's cookie policy. We do not control these cookies.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Note that disabling certain cookies may affect the functionality of our website.
Common browser cookie settings:
Tidecount Financial Services does not sell, share, or use cookie data for advertising or marketing purposes. Any data collected via cookies is used solely to improve your experience on our website.
We may update this Cookie Policy as our website or practices change. Updates will be reflected in the date at the top of this page.
Contact Tidecount Financial Services at hello@tidecount.com with any questions regarding our use of cookies.